At BundleX, we strive to provide high-quality digital products to enhance your creative projects. However, we understand that issues may arise, and we are here to assist you. Please read our refund policy carefully before making a purchase.
Refund Eligibility
Due to the nature of digital products, all sales are final and non-refundable. However, we may offer refunds under the following conditions:
You were charged incorrectly or made a duplicate purchase.
The digital product is corrupt, inaccessible, or significantly different from the description.
You have contacted our support team within 7 days of purchase with valid proof of the issue.
Non-Refundable Items
We do not offer refunds for:
Downloadable digital products after successful delivery.
User errors, such as purchasing the wrong item.
Dissatisfaction due to preference, unless the product does not function as described.
Bundles purchased on sale or during promotions.
Requesting a Refund
If you believe you are eligible for a refund, please contact us at [email protected] with the following details:
Order number & date of purchase.
A description of the issue.
Screenshots or proof of the problem.
Each request will be reviewed within 3-5 business days, and we will notify you of the approval or rejection of your refund. If approved, refunds will be processed to your original payment method within 5-10 business days.
Need Help?
For any concerns regarding your purchase, feel free to reach out to us at [email protected]. We are happy to assist you!
